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• Anotace
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Anotace knihy

This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance measurement and its impact on financial results. A variety of performance measures are covered, including benchmarking, a key measure of competitiveness.

Parametry knihy

• Plný název: Measuring Performance for Business Results
• Autor: M. Zairi
• Jazyk: Angličtina
• Vazba: Pevná
• Počet stran: 310
• EAN: 9780412574009
• ID: 01386561
• Nakladatelství: Springer Netherlands
• Hmotnost: 648 g
• Rozměry: 235 × 155 × 25 mm
• Rok vydání: 1994

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